Cancellation and Refund Policy

We value transparency and customer satisfaction at EnchantingMP.com. Please read our cancellation and refund policy carefully to understand the terms.

Cancellation Policy:

Days Prior to Departure & Applicable Cancellation Fees:

• 0 to 5 days: 100% of the Net Tour Price per person will be charged as a cancellation fee.
• 6 to 15 days: 75% of the Net Tour Price per person will be charged.
• 16 to 30 days: 50% of the Net Tour Price per person will be charged.
• 31 to 45 days: 40% of the Net Tour Price per person will be charged.
• 46 to 60 days: 30% of the Net Tour Price per person will be charged.
• 61 to 90 days: 20% of the Net Tour Price per person will be charged.
• 91 to 120 days: 15% of the Net Tour Price per person will be charged.
• 121 to 900 days: 10% of the Net Tour Price per person will be charged.

Refund Policy:

• Advance Payment: All bookings require a 50% advance payment for confirmation.
• Refund Processing: Refunds will be processed after deducting the applicable cancellation charges. Refunds may take up to 14 business days to be credited back to the original mode of payment.
• Non-Refundable Services: Certain services like flight tickets, hotel bookings, or special inclusions may be non-refundable depending on the terms set by third-party providers.

Payment Terms:

• Confirmation: A booking is confirmed after a 50% advance payment.
• Vouchers & Trip Details: Once confirmed, vouchers with trip details and hotel reservations will be issued, subject to changes with prior notification.
• Pre-Travel Payment: 100% payment is required before the start of the tour.
• Cash Deposit Requirement: Cash deposits must be made into the company's current account with the PAN card of the client required.
• Accepted Payment Methods:
• Cheque/Demand Draft/Debit Card/Credit Card/NEFT/RTGS/IMPS.
• Note: For debit or credit card payments, an additional 2% convenience fee will be applied. Cheque/Demand Drafts should be made out in favor of "ARPITA TRAVELS PRIVATE LIMITED" OR "ARPITA TRAVELS OPC PRIVATE LIMITED".

Important Points:

• Reconfirmation: Clients must reconfirm their hotel reservations before travel.
• Adjustments: EnchantingMP.com reserves the right to change any bookings due to unforeseen circumstances with prior notice.
• Charges for Changes: Any modifications requested by clients after confirmation may incur additional charges.

By proceeding with a booking, clients agree to the terms outlined in this policy.